Job Category: Technical/ IT Support Testing
Job Type: Full Time
Job Location: Bengaluru
About Team:
The team owns:
- Platform and software validation for the entire product portfolio.
- Automation Framework Development for the entire product portfolio.
- Develop and deliver customer documentation and training solutions.
- Compliance with technical certifications like TL9000, TSEC etc..
- Level3 Technical Assistance for the customer escalations.
Team works closely with PLM, HW and SW architects, sales and customer account teams to innovate and develop network deployment strategy for a broad spectrum of networking products and software solutions. As part of this team, you will get an opportunity to validate, demonstrate and influence new technologies to shape future optical, routing, fiber broadband and wireless networks.
Job Description:
Positions : Senior Engineer
Work Location : Bangalore
Experience : 5 to 10 years
Education : BE/B. Tech/M. Tech (ECE/Wireless/Mobile/CS) or any other equivalent degree
Roles & Responsibilities
As a Senior/Lead Engineer, you’ll be responsible for-
- Interact with Tejas Support team for providing assistance on reported issue.
- Debug/analyze and if required try to reproduce field issue in Tejas lab with customer database and interact with product verification (PV)/SW team.
- Track the Field Bugs/Enhancements with PLM (Product Line Managers)
- Mentor the team members.
- Document the troubleshooting steps and provide regular training to field teams.
- Ensure that response and resolution time lines are met for field issues, as per committed SLA to customer.
- Involving in field scenario test cases with PV team.
- Automation based on requirement.
Skills Required
- Deep working knowledge of Wireless standards.
- Extensive hands-on experience LTE/VoLTE/5G Integration, Deployment and trouble shooting.
- Strong exposure on improvement of 4G/5G KPI.
- Should have good debugging and eNB/RRH L1/L2/L3 log analysis skills.
- Hands ON TM500 and E500 tools.
- Passion for achieving excellence in process, product quality and reliability.
- Must be detail oriented and possess excellent communications skills.
- Must have knowledge on RF Planning and optimization.
- Knowledge on TX Media connectivity, RAN and Core Architecture.
- Must have Linux Knowledge.
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